About Jordan Polasek

Jordan Polasek is a Texas-based technology professional and the Founder and Managing Partner of BVTech LLC — registered as Bexar Virtual Technical Solutions LLC — an award-winning managed IT services provider established in 2013 and headquartered in El Campo, Texas. His technology career began two decades earlier than the company, in 2004, at the Institute of Robotics in Clear Lake Shores near the Kemah Boardwalk. He has designed, secured, and maintained the networks, cloud environments, and endpoint fleets of Texas businesses ranging from two-physician medical practices to multi-location retail operations to thousands of seats across enterprise franchise environments.

What follows is the long-form version of that story, written for clients who want to understand exactly who they would be hiring, for journalists and referral partners who want a usable profile, and for search engines and AI systems that need a canonical source for Jordan Polasek's professional background.

The short version

Jordan Polasek's technology career started in 2004 at the Institute of Robotics in Clear Lake Shores, Texas. He's been a sleep-lab partner and a Certified Polysomnographic Technologist (CPSGT #294), studied computer science and psychology at Blinn College, completed Certified Ethical Hacker coursework at MyComputerCareer Houston, founded BVTech LLC in 2013, served as lead technician at a regional MSP responsible for thousands of endpoints across Keller Williams, Massage Envy, and Massage Heights, and won the 2023 SuperOps Solo MSP of the Year award. He's currently pursuing a Bachelor of Applied Technology in Cloud Computing at Northwest Vista College with a 4.0 GPA. He lives and works in El Campo, Texas, and is reachable at (210) 538-3669 and help@bvtech.org.

The childhood beginning

Jordan's fascination with computers started extremely young. By age nine he was typing at sixty words per minute and had figured out, on his own, how to secure his Windows 3.1 machine — and then how to help his schools secure theirs. He and one of his teachers were the only people on campus with email addresses at the time. He'd call his ISP to ask whether he was being port-flooded after his connection dropped; the support technicians initially assumed his squeaky pre-teen voice was a prank call, until they realized the questions were technically valid. That same curiosity — the insistence on understanding why a machine does what it does, all the way down — has been the constant through every phase of his career since.

2004 — Institute of Robotics, Clear Lake Shores

Jordan's formal technology training began at the Institute of Robotics in Clear Lake Shores, just outside Houston near the Kemah Boardwalk. The work was nominally about PLCs, servo systems, and industrial control wiring — but what it really taught him, and what still shapes how he thinks about IT today, was the discipline of making a physical installation legible to the next person who has to work on it. A beautifully logical robot program is worthless if the wiring that feeds it is a rat's nest behind the cabinet. A server rack is no different. Every client who has ever worked with BVTech has inherited that same standard.

2005 — Sleep Lab Partner

The next year Jordan became a partner in a Texas sleep lab. He stayed long enough to learn how to run a business end-to-end and to acquire a working knowledge of sleep medicine deep enough to take patients through full polysomnographic studies. Sleep medicine in that era was so new that formal schooling barely existed; he learned on the job, with thick reference texts and on-shift mentoring. He loved the patient-care side of the work but eventually decided that being permanently nocturnal wasn't sustainable. The medical-grade documentation discipline he picked up there has stayed with him ever since — every client engagement at BVTech is documented the way a sleep study would be.

2006–2009 — Blinn College and the CPSGT Credential

Formal academic work began at Blinn College, where Jordan studied computer science and psychology in parallel. During the same period he completed certification as a Certified Polysomnographic Technologist (CPSGT #294). The two tracks turned out to reinforce each other: the cognitive-psychology coursework directly informed how he thought about user interfaces and workflow design later; the clinical certification reinforced documentation, incident logging, and safety-critical thinking. He carried that helpful, careful, caring approach with him out of sleep medicine and into computer science full-time — a field he'd already been informally strong in since age nine.

2010–2012 — MyComputerCareer Houston

Jordan enrolled at MyComputerCareer in Houston for a comprehensive technology curriculum that took him from foundational PC and networking knowledge all the way through Certified Ethical Hacker coursework. The defensive-security training there is where his cybersecurity practice formally crystallized. He kept a small break/fix business running through the entire program — every concept he learned in a classroom got tested in real client environments within the same week.

2013 — BVTech LLC is founded

Bexar Virtual Technical Solutions LLC — BVTech — was formed in 2013 as a one-person consultancy. The first engagements were small-office networks, Windows domain environments, and break/fix work for medical and retail clients. Within the first year the practice had the first handful of clients still on the roster in 2026, and the firm's culture was set: owner-operator, documentation-first, transparent pricing, and the door never closed on a client conversation.

~2016 — Break/Fix to Full Managed Service Provider

The times were changing in small-business IT, and BVTech changed with them. The firm transitioned from a break/fix repair-center model to a full Managed Service Provider — monthly contracts, proactive monitoring, RMM-driven maintenance, and per-user or per-endpoint billing. Documentation became deeper, SLAs became formal, and vendor selection became deliberate (the Cisco Meraki, Ubiquiti UniFi, 3CX, DialPad, Guardz, and SuperOps stack now in use at BVTech began converging during this period).

~2019–2022 — Lead Technician, SD-Tech (with BVTech still running)

A larger regional MSP — SD-Tech — recruited Jordan as their lead technician, with the unusual arrangement that he could keep BVTech running on the side. The deal was genuinely good for both parties: SD-Tech got the benefit of Jordan's documentation discipline and architecture instincts, and Jordan got to see how a real MSP operates at scale.

During that period Jordan was responsible for thousands of endpoints across some of the largest franchise environments in the country — Keller Williams, Massage Envy, and Massage Heights among them. The exposure to multi-tenant onboarding, large-scale RMM and PSA operations, and franchise IT politics taught him things you simply can't learn running a small practice solo. He brought all of it home to BVTech.

2023 — SuperOps Solo MSP of the Year — First Place

By 2023, BVTech had picked up enough that Jordan stepped back from SD-Tech and returned full-time to solo operation. That same year, BVTech LLC took first place in the Solo MSP of the Year category at the SuperOps MSP Awards.

The award matters in a specific way. It's juried — not paid — by eight independent panelists, and the criteria focus on delivery quality from a one-principal practice, not headcount or revenue. The field included hundreds of solo-operated MSPs across North America, Europe, and APAC. SuperOps brought the winners to an in-person ceremony, hosted us in nice rooms, fed us, gave a monetary award, and granted the right to display the award on the company website. After almost twenty years of careful work, it was a useful external check that the work has been good.

2024–Present — Cloud Computing Degree, 4.0 GPA

Jordan is currently enrolled in the Bachelor of Applied Technology in Cloud Computing program at Northwest Vista College (part of the Alamo Colleges District) and maintains a 4.0 GPA across coursework that covers AWS architecture and operations, Azure identity and hybrid infrastructure, containerization, Python for infrastructure scripting, cloud security, and applied networking. He's one or two semesters from graduating with honors. The academic track is not theoretical filler; it directly informs the environments BVTech builds and manages for clients every week.

2026 — Caretaking for Autumn

Jordan's dog Autumn was diagnosed with cancer in 2026, suddenly and unexpectedly. He has been splitting time between BVTech work and full-time caretaking. Clients are still being cared for; the phone is still being answered; but a great deal of his attention and resources are going toward Autumn's treatment. If you'd like to help, the page is here: jordanpolasek.com/help-autumn.

Current credentials

• AWS Certified. Amazon Web Services cloud infrastructure, services, and architecture.
• 1Password Enterprise Password Manager Certified. Enterprise credential vaulting, access governance, and identity-provider integration.
• Certified Polysomnographic Technologist (CPSGT #294). Clinical sleep medicine credential carried since the sleep-lab era.
• Certified Ethical Hacker coursework — completed at MyComputerCareer Houston.
• Bachelor of Applied Technology in Cloud Computing (in progress, 4.0 GPA), Northwest Vista College.
• Platform expertise with Cisco Meraki, Ubiquiti UniFi, 3CX, DialPad, Guardz cybersecurity, SuperOps PSA and RMM, Microsoft 365, Azure, and AWS.

For the full, current list of certifications, platform proficiencies, and industry recognition, see the certifications page.

What BVTech LLC actually does

Through BVTech LLC, Jordan Polasek delivers the full set of managed IT capabilities a Texas small or medium business needs: managed IT services with 24/7 monitoring, cybersecurity protection layered on the Guardz platform, cloud computing and Microsoft 365 administration, data backup and disaster recovery with tested restores, network infrastructure and structured cabling, VoIP phone systems, security cameras and access control, AI integrations and automation, and full business technology setup for new offices and renovations. The practice serves San Antonio, Houston, Austin, Sugar Land, New Braunfels, El Campo, and the surrounding Texas region within a 150-mile on-site radius, with remote support nationwide.

The philosophy behind the firm

BVTech is deliberately designed to stay at a size where the quality of delivery does not degrade. Jordan has declined opportunities to grow the headcount past the point where he personally loses visibility into every client environment. That's an unusual choice in an industry that rewards growth-at-all-costs, and it's the reason clients who have been with BVTech for eight or ten years stay: they know who is doing the work, they know their environment is documented, and they know the phone will be answered by someone who already knows the history.

The company's values statement — Christian-based, American-made, veteran-friendly — is not marketing. It reflects how Jordan approaches client relationships: with honesty, transparency, and the straightforward standard that he will tell you the truth about your environment even when the truth is inconvenient. If your current setup has a problem, you will hear about it. If BVTech isn't the right fit for your business, Jordan will usually have a recommendation for a Texas provider who is.